Return & Cancellation Policy
At Pocket Change Fab, we’re proud to deliver high-quality, handcrafted products. Because most of what we make is built to order, please carefully review the policies below before placing an order.
Order Cancellation Policy
- Orders may only be canceled before production begins.
- Once an order enters production, it cannot be canceled or refunded — no exceptions.
- All cancellations are subject to a 30% restocking fee, deducted from your refund.
- To request a cancellation, email info@pocketchangefab.com as soon as possible.
Return Policy
Return Eligibility
- You have 30 days from delivery to request a return.
- After 30 days, returns require approval by PCF management.
- Returned items must be unused, uninstalled, in original packaging, and include proof of purchase.
- Custom products (special orders, custom colors, or personalized items) cannot be returned.
- Sale items and gift cards are non-returnable.
- Damage from improper installation, misuse, or racing is not covered.
Return Process
- Email info@pocketchangefab.com to request a Return Authorization (RA#).
- If approved, we’ll send you return instructions and a shipping label.
- Returns without approval or an RA# will not be accepted.
- All approved returns are subject to a 30% restocking fee.
Damages & Issues
- Inspect your order immediately upon delivery.
- Report damaged, defective, or incorrect items within 30 days for a replacement.
- We will not accept damage claims after 30 days.
- Improper installation, misuse, or racing-related damage is not covered.
Exchanges
- Exchanges must be approved in advance by PCF.
- Email us with your order details and reason for the exchange.
- Custom items are not eligible for exchange.
- If approved, the original item must be returned before a replacement is sent.
Refunds
- Returns are inspected upon arrival, and you'll be notified of approval or denial.
- If approved, refunds are issued to the original payment method.
- A 30% restocking fee will be deducted from all eligible refunds.
- Processing times may vary depending on your bank or credit card provider.
For all return or cancellation questions, email us at info@pocketchangefab.com.